Mandate
Pursuant to Presidential Decree No. 198 (Provincial Water Utilities Act of 1973), the Malaybalay City Water District was formed for the purpose of the following:
- Acquiring, installing, improving, maintaining and operating water supply and distribution systems for domestic, industrial, municipal and agricultural uses for residents and lands within the boundaries of such districts;
- Providing, maintaining and operating wastewater collection, treatment, and disposal facilities; and
- Conducting such other functions and operations incidental to water resource development, utilization and disposal within such districts, as are necessary or incidental to said purpose.
Vision
A leading water district providing total customer satisfaction.
Mission
To provide excellent water service.
Core Values
Integrity
The possession of and steadfast adherence incorporating among the people to highest ethical principles or professional standards in the utility's daily operations.
Honesty
The fairness, straightforwardness of conduct and adherence to the facts and uprightness of character in performing ones duties and responsibilities in the daily tasks.
Professionalism
The commitment to meeting one’s obligations to provide effective water services to individual concessionaires, to serve the profession, and to positively influence in ensuring the needs and health of the community.
Goals
1. Customer:
- Provide reliable water supply;
- Provide potable water supply
2. Financial
- Attain financial viability
3. Internal Process:
- Attain operational efficiency;
- Reduce NRW
4. Learning and Growth
- Professionalize workforce
Strategic Map
MCWD Strategic Map
Organizational Structure
